Official Data Protection Policy

Privacy Policy 3bvbx – Your Data Security is Our Priority

At 3bvbx, we take our responsibility towards your personal data seriously. This document transparently explains how we collect, use, store, and protect your information as a user of our platform.

Updated: January 2026

Industry-Grade Encryption

All data transmitted between your device and 3bvbx servers is protected by 256-bit SSL encryption – the same standard used by leading financial institutions.

Data Not Sold to Third Parties

3bvbx does not sell, rent, or share your personal data for third-party marketing purposes. Your data is used solely for the operation of our own platform.

Full Control in Your Hands

You have the right to access, correct, transfer, or request deletion of your personal data at any time through your account or our support team.

Secure Data Storage

Your data is stored on servers protected with multi-layered security, including firewalls, 24/7 monitoring, and strict access controls.

PDPA Legal Compliance

The 3bvbx privacy policy is built in accordance with Malaysia's Personal Data Protection Act (PDPA) to ensure your rights as a user are always upheld.

Data Breach Notification

In the event of any security incident involving your data, 3bvbx is committed to notifying affected users within the timeframe required by law.

1

Introduction & Scope of This Privacy Policy

This Privacy Policy is published by 3bvbx and applies to all users who access or use our online entertainment platform at 3bvbx.app. We are committed to protecting your privacy and the security of your personal data.

As a platform operating in Malaysia, 3bvbx complies with the Personal Data Protection Act 2010 (PDPA). This policy describes what data we collect, why we collect it, who may access it, and the rights you hold as a data subject.

By registering an account or continuing to use the 3bvbx platform, you acknowledge that you have read and understood this Privacy Policy and agree to how we manage your data.

This policy covers all services provided through the 3bvbx website, including slot games, Live Casino, sports betting, Bingo, and all platform support functions including deposits and withdrawals.

2

Types of Personal Data We Collect

3bvbx collects your personal data through several methods — directly when you register or use the platform, and automatically through standard tracking technologies. Below is a summary of the data we collect:

Data Category Example Information How Collected
Identity Data Full name, date of birth, MyKad/passport number Registration & KYC
Contact Data Email address, phone number Registration form
Financial Data Payment methods, transaction records Deposits & Withdrawals
Technical Data IP address, browser type, device Automatic (server logs)
Gaming Data Game history, amounts wagered, wins Platform activity
Location Data Country and region (based on IP) Automatic
3bvbx only collects data that is strictly necessary for platform operations. We do not collect excessive or irrelevant data beyond the services we provide.
3

How We Use Your Data

Every piece of data we collect is used for a specific, legitimate purpose. Below are the key purposes for which your data is used at 3bvbx:

  • Account Management: Create, verify, and manage your user account including the required KYC process
  • Transaction Processing: Process deposits, withdrawals, and all financial transactions securely
  • Service Delivery: Allows you to access and use all games and features within the 3bvbx platform
  • Security & Fraud Prevention: Detect and prevent fraudulent activity, multiple account usage, and other security threats
  • Legal Compliance: Comply with legal requirements related to anti-money laundering (AML) and other regulatory obligations
  • Customer Support: Address enquiries and resolve issues you report to our support team
  • Platform Improvements: Analyse usage patterns to improve the overall user experience
  • Communications: Send important notices relating to your account, security, and promotions you have opted in to receive

3bvbx does not use your data for any purpose not mentioned above without obtaining your prior consent.

4

Data Sharing with Third Parties

3bvbx does not sell or rent your personal data to any third party for marketing purposes. However, under certain circumstances, we may share your data with the following parties:

  • Service Providers: Companies that help us operate the platform, such as payment providers, game providers, and cloud services – all bound by strict confidentiality agreements
  • Regulatory Authority: When required by law or a valid court order
  • Fraud Prevention Bodies: To verify identity and prevent illegal activities such as money laundering
  • Technology Partners: Analytics service providers that help us understand platform usage – in aggregate, non-personally identifiable form only
Every third party that receives your data from 3bvbx is required to uphold data protection standards equal to or higher than our own.
5

Data Security Measures at 3bvbx

3bvbx takes data security very seriously. We implement multiple layers of technical and organisational safeguards to protect your data from unauthorised access, loss, or misuse:

  • 256-bit SSL Encryption: All communications between your device and our servers are protected with industry-grade encryption
  • Strict Access Controls: Only authorised personnel may access user data, and every access is logged and monitored
  • Two-Factor Authentication (2FA): Additional security features available for all user accounts
  • 24/7 Monitoring: Automated monitoring systems run continuously to detect suspicious activity
  • Regular Security Audits: Our platform undergoes regular penetration testing and independent security audits
  • Data Backup: Your data is regularly backed up to a secure location to ensure recovery in the event of a technical incident.

While we implement comprehensive security measures, no system is entirely foolproof. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with others.

6

Data Retention Period

3bvbx retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active and updated whenever you make changes
  • Transaction Data: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements
  • KYC Data: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering (AML) requirements
  • Technical Logs: Retained for 90 days for security and debugging purposes
  • Marketing Data: Retained until you withdraw consent or close your account

Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.

7

Your Rights as a 3bvbx User

Under Malaysia's PDPA and the 3bvbx privacy policy, you have several important rights regarding your personal data. Below are those rights and how to exercise them:

Right of Access

Request a copy of the personal data we hold about you at any time.

Right to Rectification

Correct inaccurate or incomplete data through your account settings.

Right to Erasure

Request data erasure under certain circumstances permitted by law.

Right to Data Portability

Request your data in a machine-readable format for transfer.

Right to Object

Object to the processing of your data for direct marketing purposes.

Right to Restriction

Request restriction of your data processing under certain circumstances.

To exercise any of the above rights, contact the 3bvbx support team via live chat or email at [email protected]. We will process your request within 30 business days.

8

Use of Cookies & Tracking Technologies

3bvbx uses cookies and similar tracking technologies to enhance user experience, ensure security, and understand how our platform is used.

  • Essential Cookies: Required for core platform functions such as login and session security – cannot be disabled
  • Performance Cookies: Collect information on how users interact with the platform for improvement purposes
  • Functional Cookies: Save your preferences such as language and display settings
  • Analytics Cookies: Helps us understand traffic patterns and usage on an aggregated, anonymised basis

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of the 3bvbx platform.

3bvbx does not use cookies to track your activity on other websites or to serve third-party advertisements without your consent.
9

Cross-Border Data Transfers

In the course of its operations, 3bvbx may transfer your personal data to other countries where our servers or service providers operate. This includes cloud server operations and international game providers we work with.

To ensure your data remains protected regardless of where it is stored, 3bvbx:

  • We only engage with providers in countries that offer adequate data protection standards
  • Ensures contracts with overseas providers include binding data protection clauses
  • Apply recognised contractual standards for cross-border data transfers
10

Child & Minor User Protection

The 3bvbx platform is strictly for individuals aged 18 and above. We do not accept registrations from anyone under 18 and do not knowingly collect personal data from minors.

If we discover that we have inadvertently collected data from someone under 18, the account will be terminated immediately and all associated data will be deleted.

Parents or guardians who discover that their child has registered a 3bvbx account should contact our support team immediately for follow-up action.

11

Amendments to This Privacy Policy

3bvbx reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant reasons.

When significant changes occur, we will:

  • Updates the "Last Updated" date at the top of this page
  • Displays an in-platform notice when you log in after changes are published
  • Send email notifications for changes that materially affect how we process your data

Your continued use of the 3bvbx platform after changes are published means you accept the updated policy. Please review this page periodically to stay informed of our latest terms.

12

Contact Us Regarding Data Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available 24/7 within the 3bvbx platform (login required)
  • Email: [email protected] – state "Privacy Inquiry" in the email subject line
  • FAQ: Visit the FAQ page for answers to frequently asked privacy questions

We are committed to responding to all privacy-related enquiries within 14 business days. For formal data rights requests, the response period is up to 30 business days as required by law.

This 3bvbx Privacy Policy is to be read together with Terms & Conditions and Responsible Gaming Policy to form the entire agreement between you and our platform.

Most Frequently Asked Questions About 3bvbx Privacy

No. 3bvbx does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely to operate the platform, process transactions, and comply with applicable legal requirements.

You may request a copy of your personal data by contacting the 3bvbx support team via live chat or by emailing [email protected] with the subject line "Data Access Request". We will process your request and provide a copy of your data within 30 business days. Identity verification may be required before the request is processed.

When you close your 3bvbx account, some of your data will be deleted immediately while other data may need to be retained for a specified period in accordance with legal requirements. For example, financial transaction records must be kept for 7 years under Malaysian financial law, and KYC records must be retained for 5 years. After these periods, all data will be permanently deleted.

Yes. 3bvbx uses 256-bit SSL encryption to protect all financial information. We work with licensed payment providers that comply with PCI DSS (Payment Card Industry Data Security Standard). Your credit card details are not stored directly on our servers – they are processed by certified, secure payment gateways.

Yes, you can manage your communication preferences at any time. Log in to your account, go to Account Settings, and look for the Communication Preferences or Notifications section. You can opt out of promotional emails without affecting the delivery of important account and security notices, which will continue to be sent as required for platform operations.

Play with Peace of Mind at 3bvbx – Your Privacy is Protected

With industry-grade encryption and a transparent privacy policy, you can focus on enjoying your games without worrying about the security of your data.

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